SKII櫃姐給錯贈品要回去該客訴嗎? - 保養
By Todd Johnson
at 2017-09-03T22:30
at 2017-09-03T22:30
Table of Contents
兩個月前第一次買了SKII的產品
因為新客戶生日可以獲得生日禮
這個月收到了領取的通知就去櫃上領取
櫃姐確認身分後就拿了一盒贈品給我
等到我回到家後 (大約三個小時後)
SKII打電話來說贈品給錯了 要我拿回去換
我說可是我已經開封也倒出來用了
櫃姐竟然說 沒關係 我會跟公司說 但請你這幾天不要再使用了
叫我找時間拿回去 他會在打電話提醒我
覺得很扯
第一 確認贈品是櫃姐的責任吧 要顧客專程拿回去是否有問題?
第二 我都已經拿出來用了 再拿回去的用意是?
越想越不爽
朋友說應該直接客訴
想問問看大家意見
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