三個禮拜內我退了4次Selfridges... - 美妝
By Iris
at 2019-09-10T18:22
at 2019-09-10T18:22
Table of Contents
嗨!大家好,
今天是我從影...啊不是,我買Selfridges三年多以來,第一次覺得這麼無奈~~~
到了下半年,我又開始物色新的粉底液好過冬,以前沒什麼差別,會固定打雷射以後,臉
真的比較乾,再加上年紀直奔3字頭,不免開始往保濕、保養型底妝找!
我滿喜歡試GA家的底妝,所以最近新出的設計師粉底液我也直接從Selfridges下訂!
但是...
第一次,他們送錯,寄了舊款給我,因為外包裝跟瓶身LOGO都有藍色,很好辨認,我當天
直接退貨,想說他們網站還有在販售舊款,可能揀貨時失誤,不過在這之前的幾天,我買
的suqqu紅冰柱被錯放成一個奇怪的男性Clarins用品,我有點火大(因為已經缺貨了無法
重訂)於是有寫信去給客服覺得最近揀貨常出錯,包裹也都像是被打開過一樣。客服回信
請我退貨重訂並且會請相關單位留意。
第二次,一樣寄錯...二話不說按退貨!
第三次,我看它們官網已經沒有在販售舊貨,而且urcosme上也有人收到正確的粉底液,
於是我又下訂了,不意外的,還是沒寄對!不然我就不會來這裡發文啦(抓狂)
我後來都有錄影開箱,因為怕他們覺得我是來來亂的,所以第三次申請退貨後,我又寫信
去客服抱怨,這次語氣比較嚴肅,對方回信如圖
https://i.imgur.com/ntFXHOY.jpg
衝著他第三段說如果再重新訂一次我會收到正確的產品,於是我又訂了,我都佩服我自己
,幹嘛對這罐粉底液這麼堅持...
所以第四次到貨的今天,我收到什麼呢?
將將!
https://i.imgur.com/X2a8BB5.jpg
對不起了,DHL大叔,您明天又要來我家一趟了...
我也不想再寫信了,感謝Selfridges幫我澆熄對這罐粉底液的火。
不過我今天也有跑去Harrods找這罐粉底,很奇特的是,除了2號圖示是超舊款的照片,其
他色號都是新款藍色logo瓶身!
樂觀的想,最近英鎊回升,刷退時也會多拿到幾塊錢,就當作是另類匯率投資吧(?
補個美妝點,最近嘗試各種保濕保養型粉底液,今天用的是Dior新版的再生花蜜粉凝露。
https://i.imgur.com/PDhor9m.jpg
不是很好推開,但滿保濕的,遮瑕度中下,上臉後有一點黏,蜜粉用量要double,同價位
的話我會比較喜歡香奈兒粉霜。
以上,謝謝大家聽我發牢騷QQ
以後大家開箱記得要錄影喔!
--
今天是我從影...啊不是,我買Selfridges三年多以來,第一次覺得這麼無奈~~~
到了下半年,我又開始物色新的粉底液好過冬,以前沒什麼差別,會固定打雷射以後,臉
真的比較乾,再加上年紀直奔3字頭,不免開始往保濕、保養型底妝找!
我滿喜歡試GA家的底妝,所以最近新出的設計師粉底液我也直接從Selfridges下訂!
但是...
第一次,他們送錯,寄了舊款給我,因為外包裝跟瓶身LOGO都有藍色,很好辨認,我當天
直接退貨,想說他們網站還有在販售舊款,可能揀貨時失誤,不過在這之前的幾天,我買
的suqqu紅冰柱被錯放成一個奇怪的男性Clarins用品,我有點火大(因為已經缺貨了無法
重訂)於是有寫信去給客服覺得最近揀貨常出錯,包裹也都像是被打開過一樣。客服回信
請我退貨重訂並且會請相關單位留意。
第二次,一樣寄錯...二話不說按退貨!
第三次,我看它們官網已經沒有在販售舊貨,而且urcosme上也有人收到正確的粉底液,
於是我又下訂了,不意外的,還是沒寄對!不然我就不會來這裡發文啦(抓狂)
我後來都有錄影開箱,因為怕他們覺得我是來來亂的,所以第三次申請退貨後,我又寫信
去客服抱怨,這次語氣比較嚴肅,對方回信如圖
https://i.imgur.com/ntFXHOY.jpg
衝著他第三段說如果再重新訂一次我會收到正確的產品,於是我又訂了,我都佩服我自己
,幹嘛對這罐粉底液這麼堅持...
所以第四次到貨的今天,我收到什麼呢?
將將!
https://i.imgur.com/X2a8BB5.jpg
對不起了,DHL大叔,您明天又要來我家一趟了...
我也不想再寫信了,感謝Selfridges幫我澆熄對這罐粉底液的火。
不過我今天也有跑去Harrods找這罐粉底,很奇特的是,除了2號圖示是超舊款的照片,其
他色號都是新款藍色logo瓶身!
樂觀的想,最近英鎊回升,刷退時也會多拿到幾塊錢,就當作是另類匯率投資吧(?
補個美妝點,最近嘗試各種保濕保養型粉底液,今天用的是Dior新版的再生花蜜粉凝露。
https://i.imgur.com/PDhor9m.jpg
不是很好推開,但滿保濕的,遮瑕度中下,上臉後有一點黏,蜜粉用量要double,同價位
的話我會比較喜歡香奈兒粉霜。
以上,謝謝大家聽我發牢騷QQ
以後大家開箱記得要錄影喔!
--
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