不推台北站前蘭蔻櫃姊-陳姵君 - 粉底
By Mason
at 2011-11-24T00:45
at 2011-11-24T00:45
Table of Contents
因為底妝產品近期內都快要用完了,就決定趁今天下班時間全部買齊
粉餅習慣用MAC...遮瑕用Bobbi brown...粉底液則是用蘭寇...
我買東西一向採取速戰速決..已經打定主意要買什麼產品就直接請櫃姐幫我拿色號..
付費...就前往下一櫃位...
但今天非常巧合地三個櫃位熟識的櫃哥櫃姐都不在...
因為一進去就是先遇到蘭寇的櫃..當時櫃上有兩位櫃姊一位櫃哥...也都有客人在招呼
所以我在櫃檯那等了大約五分鐘...
(而櫃檯處就是陳姵君小姐.另外兩位背對著櫃檯所以並沒看到有客人在那乾等)...
在等待的期間...她只有瞟了我一眼...心想..好吧...那我先去買其他的東西..
接著來到Bobbi brown 今天接待我的是位櫃哥...態度還ok...
一到櫃上..有馬上詢問我需要購買什麼商品或需要什麼協助...只是問問題有點愛理不理
但是我請他幫我拿我要購買的商品時...動作很快...是我覺得還不錯的地方..
所以還可以接受..
後來就到了MAC....原先都是跟Jimmy購買...
Jimmy是個很熱情的櫃哥..而且很用心記得客戶的需求...
還記得第一次跟他購買商品....第二次去已經時隔四個月...
竟然還記得我第一次去是購買什麼產品..及色號...服務很積極主動...值得讚賞
不過今天他剛好有客人...櫃上當時總共有三個服務人員...其中兩位都在接待客人..
另一位邊結帳邊接電話...但當我一踏進櫃位..他們都很親切地招呼...
詢問有什麼可以幫忙的...接電話的小姐看到我要直接請他幫我拿商品..也很快地掛掉電話
先幫我處理...整個kimogi就相當好...!!這才是待客之道啊!
最後~又回到蘭蔻一樣是三位服務人員...每位服務人員也接待一位客人...
我不好意思打斷所以又站在櫃檯前約莫十分鐘..該櫃姐仍然沒有任何反應...
甚至於連看到客人在櫃位前方連微笑都沒有...似乎我倒了他多少會錢...
於是我直接跟她說要買粉底液可以請您幫我看查一下色號嗎?
很好...還是沒有回應...連聲不好意思 請您稍等一下都沒有...
我一直還滿喜歡蘭蔻的粉底液和香水的..也長期購買...沒想到遇到這樣沒有職業道德
的對待...所以很抱歉....蘭蔻Bye Bye...反正你們沒差區區一個客人的消費...
所以無所謂嘛!LM我來了....
--
粉餅習慣用MAC...遮瑕用Bobbi brown...粉底液則是用蘭寇...
我買東西一向採取速戰速決..已經打定主意要買什麼產品就直接請櫃姐幫我拿色號..
付費...就前往下一櫃位...
但今天非常巧合地三個櫃位熟識的櫃哥櫃姐都不在...
因為一進去就是先遇到蘭寇的櫃..當時櫃上有兩位櫃姊一位櫃哥...也都有客人在招呼
所以我在櫃檯那等了大約五分鐘...
(而櫃檯處就是陳姵君小姐.另外兩位背對著櫃檯所以並沒看到有客人在那乾等)...
在等待的期間...她只有瞟了我一眼...心想..好吧...那我先去買其他的東西..
接著來到Bobbi brown 今天接待我的是位櫃哥...態度還ok...
一到櫃上..有馬上詢問我需要購買什麼商品或需要什麼協助...只是問問題有點愛理不理
但是我請他幫我拿我要購買的商品時...動作很快...是我覺得還不錯的地方..
所以還可以接受..
後來就到了MAC....原先都是跟Jimmy購買...
Jimmy是個很熱情的櫃哥..而且很用心記得客戶的需求...
還記得第一次跟他購買商品....第二次去已經時隔四個月...
竟然還記得我第一次去是購買什麼產品..及色號...服務很積極主動...值得讚賞
不過今天他剛好有客人...櫃上當時總共有三個服務人員...其中兩位都在接待客人..
另一位邊結帳邊接電話...但當我一踏進櫃位..他們都很親切地招呼...
詢問有什麼可以幫忙的...接電話的小姐看到我要直接請他幫我拿商品..也很快地掛掉電話
先幫我處理...整個kimogi就相當好...!!這才是待客之道啊!
最後~又回到蘭蔻一樣是三位服務人員...每位服務人員也接待一位客人...
我不好意思打斷所以又站在櫃檯前約莫十分鐘..該櫃姐仍然沒有任何反應...
甚至於連看到客人在櫃位前方連微笑都沒有...似乎我倒了他多少會錢...
於是我直接跟她說要買粉底液可以請您幫我看查一下色號嗎?
很好...還是沒有回應...連聲不好意思 請您稍等一下都沒有...
我一直還滿喜歡蘭蔻的粉底液和香水的..也長期購買...沒想到遇到這樣沒有職業道德
的對待...所以很抱歉....蘭蔻Bye Bye...反正你們沒差區區一個客人的消費...
所以無所謂嘛!LM我來了....
--
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