南西雅詩蘭黛未被建立會員資料 - 粉底
By Jack
at 2021-01-24T18:56
at 2021-01-24T18:56
Table of Contents
手機排版,請見諒。
分享個人消費經驗,
今日南西靠櫃雅詩蘭黛,
被告知未有會員資料。
有爬文看到類似會員未入會的文章。
文長慎入:
11月底靠櫃,
A櫃姐說消費滿8000元可以入會,並且有1年每月1次的修眉服務與會員預購禮及生日禮。
當天消費8千多,聖誕禮盒及粉保濕訂製粉底精華,櫃姐也給了入會禮,留下身份證姓名與電話。櫃姐說下次回來報電話即可。
昨日剛生日,今日去逛街想說靠櫃,修個眉及詢問上次新出的粉保濕水啵啵妝前精華。
靠櫃時,說是會員想修個眉毛,B櫃姐查詢身份證後,告知沒有會員,我再報手機號碼,也是沒有。
場面就僵持住了,我說那我再看看,欲走了算了。
好在朋友提醒我有消費簡訊,我遞出來時,櫃姐才調當天營收消費是有同一筆消費金額,欲聯絡當天的A櫃姐問詳情,未聯繫上。B櫃姐勉強說,那我還是幫你修眉。
生日禮我也試問一下,櫃姐說你還沒有會員,原則上無法給我,建會員要幾天。
我說會員這個我也是今天才知道沒被key入會的。
B櫃姐才拎一個原生露小樣給我
如果今日沒靠櫃也不會知道,消費到金額,A櫃姐卻也沒有建立會員。
今日整個過程,B櫃姐也沒有說是櫃上的錯誤,證明消費後也沒有說感到抱歉。但想想是A櫃姐的問題,算了。
會覺得出包是你們櫃上,為什麼售後服務卻是這樣。
會反推,線上購物即可。
如果有過度主觀與情緒發言,抱歉,歡迎指正,經提醒會修正。
請教版上朋友有類似的情況會如何解決嗎?
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Sent from JPTT on my iPhone
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