反推板橋大遠百倩碧 - 美妝
By Zora
at 2018-04-27T22:36
at 2018-04-27T22:36
Table of Contents
大家晚安大家好(文長慎入~)
今天我跟男友去板橋大遠百看復仇者聯盟3
由於距離電影開演時間還有一小時,想說到倩碧試試看小花腮紅好了...
櫃上有兩名櫃姐(一位年輕,另一位較年長)
當時年輕櫃姐正在幫別的客人試妝,年長櫃姐在櫃臺不知道在忙什麼
我:哈囉!我想試試無花果小花腮紅
年輕:好的,稍等一下喔!
年長櫃姐看見年輕櫃姐沒時間服務我,就向我走過來,然後直接拿了腮紅試用品給我,一
句話都沒說,甚至連打開都沒有...
我一時反應不過來,想說倩碧都是這樣嗎?
我不知怎麼搞的,一時緊張也不知道怎麼打開小花腮紅(現在想想還真糗XD)
結果年長櫃姐見狀,也沒有要幫忙的意思
後來,我厚著臉皮跟年長櫃姐說我想看blackhoney,她也是重複剛剛的動作,沒講話也沒
幫打開...然後就走掉了...
我只有用手指試了下粉質,然後就默默放回架上
覺得這櫃姐也太冰了吧!我就跟男友離開倩碧了
看完電影後也在大遠百買了其他東西,有換到滿額抵用券
男友知道我很想要無花果小花,就拉著我到櫃上,叫我直接買吧!不然抵用券放著也是過
期...
我心一橫還是回到櫃上了
發現櫃上都沒客人只剩年長櫃姐在,我就直接跟她說我要一顆無花果,她沒說什麼話,就
直接拿了顆新品,然後結帳找錢,最後說了聲謝謝,才正式看了我一眼...
我拿著腮紅要離開,這時我男友爆炸了,直接跟櫃姐說
:你今天的業績是夠了嗎?還是你不缺我們這個業績?我們今天靠櫃兩次了你知道嗎?你
甚至到結帳後才正眼看我們!
櫃姐解釋她沒有這個意思...
但是當下她的表情讓人覺得你們是奧客,別鬧了快滾...
櫃姐跟男友一番激烈溝通,我覺得這樣下去很浪費時間,就拉著男友離開了
後來到服務台停車卡消磁,我請服務人員幫我請樓管過來一下
樓管來後,我們簡單說明今天的狀況,請他跟品牌主管報告
雖然買顆腮紅只花880元,但畢竟是專櫃,該有的服務不能少,最基本的禮貌也要有不是
嗎
樓管說會向該名櫃姐做出懲處,希望我們別放在心上...
希望各位遇到服務不佳的服務人員,都能勇敢的客訴他們!
祝大家都能遇到天使櫃哥櫃姐~
謝謝大家看完~
--
今天我跟男友去板橋大遠百看復仇者聯盟3
由於距離電影開演時間還有一小時,想說到倩碧試試看小花腮紅好了...
櫃上有兩名櫃姐(一位年輕,另一位較年長)
當時年輕櫃姐正在幫別的客人試妝,年長櫃姐在櫃臺不知道在忙什麼
我:哈囉!我想試試無花果小花腮紅
年輕:好的,稍等一下喔!
年長櫃姐看見年輕櫃姐沒時間服務我,就向我走過來,然後直接拿了腮紅試用品給我,一
句話都沒說,甚至連打開都沒有...
我一時反應不過來,想說倩碧都是這樣嗎?
我不知怎麼搞的,一時緊張也不知道怎麼打開小花腮紅(現在想想還真糗XD)
結果年長櫃姐見狀,也沒有要幫忙的意思
後來,我厚著臉皮跟年長櫃姐說我想看blackhoney,她也是重複剛剛的動作,沒講話也沒
幫打開...然後就走掉了...
我只有用手指試了下粉質,然後就默默放回架上
覺得這櫃姐也太冰了吧!我就跟男友離開倩碧了
看完電影後也在大遠百買了其他東西,有換到滿額抵用券
男友知道我很想要無花果小花,就拉著我到櫃上,叫我直接買吧!不然抵用券放著也是過
期...
我心一橫還是回到櫃上了
發現櫃上都沒客人只剩年長櫃姐在,我就直接跟她說我要一顆無花果,她沒說什麼話,就
直接拿了顆新品,然後結帳找錢,最後說了聲謝謝,才正式看了我一眼...
我拿著腮紅要離開,這時我男友爆炸了,直接跟櫃姐說
:你今天的業績是夠了嗎?還是你不缺我們這個業績?我們今天靠櫃兩次了你知道嗎?你
甚至到結帳後才正眼看我們!
櫃姐解釋她沒有這個意思...
但是當下她的表情讓人覺得你們是奧客,別鬧了快滾...
櫃姐跟男友一番激烈溝通,我覺得這樣下去很浪費時間,就拉著男友離開了
後來到服務台停車卡消磁,我請服務人員幫我請樓管過來一下
樓管來後,我們簡單說明今天的狀況,請他跟品牌主管報告
雖然買顆腮紅只花880元,但畢竟是專櫃,該有的服務不能少,最基本的禮貌也要有不是
嗎
樓管說會向該名櫃姐做出懲處,希望我們別放在心上...
希望各位遇到服務不佳的服務人員,都能勇敢的客訴他們!
祝大家都能遇到天使櫃哥櫃姐~
謝謝大家看完~
--
Tags:
美妝
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