商品標價與實際不符 - 粉底
By Edward Lewis
at 2016-11-17T18:02
at 2016-11-17T18:02
Table of Contents
不知道能不能po在這裡,
如果不行,我再刪除。
剛剛我到了某間連鎖藥妝店,
然後看到媚比琳柔霧水凝粉底在特價,
上面放的價格牌寫225(外面都賣399),
所以我特別跟服務人員A確認價格,
我:請問這個價格沒有錯嗎?
我看外面都賣399耶。
A:沒錯喔,因為每個通路給得價格不同,
我們的價格就是上面寫的225。
後來我打算要結帳了,
條碼刷出來是420,
我就跟服務人員B說這跟牌子價格不對,
然後帶著B走到價格牌前,
剛好又遇到了A,
A就說:你還是不相信這個價格喔。
我:可是條碼刷出來是420耶。
然後就兩三個人來拿了商品去查還是問店長,
查了一陣子說,這檔期可能還沒到之類,
後來A突然發現說是品項放錯了,
然後說這個沒特價就是420,
我就問:可是妳剛才不是也跟我確定是225,
而且妳們都寫實際價格以現場為主。
然後A就開始鬼打牆說:
我說的以現場為主就是以條碼,
條碼刷出來是多少就是多少。
我:而且妳剛剛也跟我說這是妳們通路有的價格。
A:還是一直不承認她剛剛說過的話。
我:好,那如果要反映的話怎麼反映。
A:去跟萊雅反映,
這是他們業務價格放錯。
從查完價格回來後,
好像有一個是店長的人都在旁邊,
但是也都沒有出聲,
請問,遇到這種情況,
就只能默默的接受他們這樣的回覆嗎?
還是有什麼方法可以請他們面對這個問題。
謝謝各位
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Sent from JPTT on my Samsung SM-N9208.
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