大家都拿到dior漆光唇釉的欠貨了嗎(抱怨 - 美妝

By Regina
at 2017-05-09T11:10
at 2017-05-09T11:10
Table of Contents
不知道板上有沒有一直沒收到漆光唇釉欠貨的苦主?
其實我一直以來都有在購買dior的彩妝,只是我對這次dior的處理方法不是很滿意,
但我不知道這是不是單櫃櫃姐的問題~所以上來一吐怨氣!
當初漆光唇釉上市時,板上的討論度很高看了板上的試色照之後也靠櫃試色,
後來選定447因為很襯膚色也很顯白。
當時靠櫃的時間是2月底,櫃姐也很坦白的說櫃上沒貨要欠貨,其實我也可以理解!
畢竟討論度這麼高欠貨我是可以接受的,但重點來了...
在確定購買前我有詢問櫃姐什麼時候會到貨,櫃姐說3月底會來貨,
心裡想說1個月還OK~我就確定購買櫃姐也開了欠貨單給我
就這樣等到了3月底4月初,每天引頸期盼的等櫃姐打來通知取貨,
我實在忍耐不住了就打到櫃上問,櫃姐說還沒有到貨,公司也沒配貨諸如此類的!
請我在等等...我就又等了一個月也就是上個禮拜我又打去櫃上問...
我:我在2月底有買一支447,貨到了嗎?
櫃姐:這個顏色還沒有貨,請您再等等。我們到貨後會先優先安排給欠貨的客人。
我:可是我當時候買的時候櫃姐說3月底就會有貨了阿...
櫃姐:對,原本應該是3月底會到貨,但因為這個這個顏色很熱門,
我們櫃上也還有大概20位客人的欠貨。貨到之後我們一定會優先給欠貨客人安排。
聽到這邊,其實我真的有點生氣...
當初說3月的也是你們,延了又延的...如果真的不確定到貨或是飢餓行銷,
其實可以學CHANEL或是萊雅不給欠貨貨到再通知登記的客人...
至少客人不會等如此久又如此憤怒...
這支447價值1千多塊讓我得到一個教訓,就是別輕易相信櫃姐的話...
也讓我對DIOR服務失望!
--
其實我一直以來都有在購買dior的彩妝,只是我對這次dior的處理方法不是很滿意,
但我不知道這是不是單櫃櫃姐的問題~所以上來一吐怨氣!
當初漆光唇釉上市時,板上的討論度很高看了板上的試色照之後也靠櫃試色,
後來選定447因為很襯膚色也很顯白。
當時靠櫃的時間是2月底,櫃姐也很坦白的說櫃上沒貨要欠貨,其實我也可以理解!
畢竟討論度這麼高欠貨我是可以接受的,但重點來了...
在確定購買前我有詢問櫃姐什麼時候會到貨,櫃姐說3月底會來貨,
心裡想說1個月還OK~我就確定購買櫃姐也開了欠貨單給我
就這樣等到了3月底4月初,每天引頸期盼的等櫃姐打來通知取貨,
我實在忍耐不住了就打到櫃上問,櫃姐說還沒有到貨,公司也沒配貨諸如此類的!
請我在等等...我就又等了一個月也就是上個禮拜我又打去櫃上問...
我:我在2月底有買一支447,貨到了嗎?
櫃姐:這個顏色還沒有貨,請您再等等。我們到貨後會先優先安排給欠貨的客人。
我:可是我當時候買的時候櫃姐說3月底就會有貨了阿...
櫃姐:對,原本應該是3月底會到貨,但因為這個這個顏色很熱門,
我們櫃上也還有大概20位客人的欠貨。貨到之後我們一定會優先給欠貨客人安排。
聽到這邊,其實我真的有點生氣...
當初說3月的也是你們,延了又延的...如果真的不確定到貨或是飢餓行銷,
其實可以學CHANEL或是萊雅不給欠貨貨到再通知登記的客人...
至少客人不會等如此久又如此憤怒...
這支447價值1千多塊讓我得到一個教訓,就是別輕易相信櫃姐的話...
也讓我對DIOR服務失望!
--
Tags:
美妝
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