如何解決手邊可能致癌的氣墊 - 粉底
By Sandy
at 2021-11-08T00:23
at 2021-11-08T00:23
Table of Contents
https://www.hk01.com/美容手帳/498622/消委會測30款氣墊粉底近半含鉛-12款5分產品y
sl-chanel上榜
剛剛在查氣墊粉餅的時候,剛好看到香港的新聞,才發現自己愛用款《雪花秀》中獎了
前一陣子週年慶才又添入的現在看完心裡有疙瘩不敢使用了,不知道要怎麼解決它,應該
也無法退換貨了?
請問板上大大會如何做呢?
1. 跟公司反應,問能不能退換貨
2. 網路上二手賣掉
3. 直接丟掉
原本以為現在化妝品已經很進步了,結果大廠牌還是中標了啊(哭
[更新]
早上打了客服,客服表示他們的產品都有符合台灣化妝品法規,所以這些重金屬都在合格
允許範圍之下(意下就是他們有但沒超出範圍)
我聽了蠻生氣的,因為自己從懷孕到哺乳都使用雪花秀的氣墊,本來想說大品牌應該會把
關,結果我錯了(淚
另外詢問是否可以退換貨,他們則是說要交給相關單位,感覺的出來客服口氣很客氣,但
一直說抱歉造成觀感不佳(我覺得這個問題已經侵犯到我和我小孩身體安全了不僅僅是觀
感不佳的問題),而且他們也無權幫忙做任何退換貨或出事重金屬檢驗的報告,不過我有
去請他們把保養品的部分(重金屬含量)報告如果有的話一併給我,現在就等他們回覆了
。
--
sl-chanel上榜
剛剛在查氣墊粉餅的時候,剛好看到香港的新聞,才發現自己愛用款《雪花秀》中獎了
前一陣子週年慶才又添入的現在看完心裡有疙瘩不敢使用了,不知道要怎麼解決它,應該
也無法退換貨了?
請問板上大大會如何做呢?
1. 跟公司反應,問能不能退換貨
2. 網路上二手賣掉
3. 直接丟掉
原本以為現在化妝品已經很進步了,結果大廠牌還是中標了啊(哭
[更新]
早上打了客服,客服表示他們的產品都有符合台灣化妝品法規,所以這些重金屬都在合格
允許範圍之下(意下就是他們有但沒超出範圍)
我聽了蠻生氣的,因為自己從懷孕到哺乳都使用雪花秀的氣墊,本來想說大品牌應該會把
關,結果我錯了(淚
另外詢問是否可以退換貨,他們則是說要交給相關單位,感覺的出來客服口氣很客氣,但
一直說抱歉造成觀感不佳(我覺得這個問題已經侵犯到我和我小孩身體安全了不僅僅是觀
感不佳的問題),而且他們也無權幫忙做任何退換貨或出事重金屬檢驗的報告,不過我有
去請他們把保養品的部分(重金屬含量)報告如果有的話一併給我,現在就等他們回覆了
。
--
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