客訴過後 - 美妝

By Catherine
at 2016-02-06T23:30

Table of Contents

這是一個朋友最近的經驗
她說她去某櫃想試妝腮紅
櫃姐卻一副不屑的態度告訴她"你確定要買才能幫你試色"

她因為這樣客訴了那個櫃姐
後來公司打電話給她道歉
並表示請她回原本那個櫃上
讓那位櫃姐幫她服務一次免費護膚
朋友因為不想跟那個櫃姐再接觸所以拒絕了

過後應該是公司請那櫃姐親自打電話給我朋友道歉
雖然是道歉
但最後補了一句話讓我朋友很火大
櫃姐說
「蛤，你真的不要喔？再讓我幫你服務一次嘛，不然你為什麼要特地客訴咧？」
((我個人覺得翻成白話一點就是"你如果不想要補償那你客訴個屁"

所以不在乎補償的話就不能客訴嗎XD
大家對於客訴過後的補償會照單全收嗎??

--

Tags: 美妝

All Comments

By Sandy
at 2016-02-11T15:56

當然不要再去受氣

By Valerie
at 2016-02-16T14:13

如果是我接到電話後還會再客訴她一次

By Andrew
at 2016-02-18T18:07

補一下我不會接受補償～

By Christine
at 2016-02-21T06:13

這種態度當然是要讓她飛高高啊

By Yedda
at 2016-02-25T21:38

再客訴一次+1

By William
at 2016-02-29T15:21

再客訴一次+1

By Hamiltion
at 2016-02-29T17:28

絕對再客訴！

By Carolina Franco
at 2016-03-05T11:31

再客訴一次!

By Skylar Davis
at 2016-03-05T12:50

誰還要再去啊

By Irma
at 2016-03-07T11:23

再客訴一次+1（然後櫃姐打電話來請錄
音

By Daph Bay
at 2016-03-12T08:25

想知道原文講話傳來傳去容易生話

By Anonymous
at 2016-03-14T20:49

沒誠意的道歉，絕對會再客訴他第二
次！

By Anonymous
at 2016-03-17T08:54

回她 “我其實是想要妳失去工作”（壞

By Irma
at 2016-03-21T17:37

他回那樣,我絕對再客訴一次!

By Brianna
at 2016-03-22T07:12

再客訴一次+1！講這種話根本就沒在反省

By Jessica
at 2016-03-23T20:23

如果原PO回了樓上那句，才真的會下
地獄

By Tracy
at 2016-03-26T08:58

再客訴一次+1 不過想知道原句是什麼

By Dorothy
at 2016-03-30T06:52

真的是很誇張，這些櫃姐不缺錢嗎？

By Yuri
at 2016-03-31T15:38

為何姑息？再客訴一次啊

By Joe
at 2016-04-03T10:46

完全不知反省

By Anthony
at 2016-04-08T04:56

抱歉看到上面推文了

By Sarah
at 2016-04-08T13:17

再客訴ㄧ次+1

By Tracy
at 2016-04-09T04:52

客訴是為了服務品質改進啊為何一定要
補償

By Dorothy
at 2016-04-12T10:59

再客訴+1

By Ida
at 2016-04-16T07:16

當然是要在客訴他一次

By Caitlin
at 2016-04-17T12:11

再客訴+1

By Bethany
at 2016-04-18T18:05

跟買不買沒太大關係，而是櫃姊代表的是
品牌

By Rachel
at 2016-04-23T06:35

這口氣應該不怕被客訴囉

By Zenobia
at 2016-04-25T23:03

超誇張的啊...這樣就算想買也下不了手

By Tracy
at 2016-04-28T20:16

看來他不怕客訴，那就再客訴一次!!

By Eden
at 2016-05-01T16:56

告訴她這就是你被客訴的原因呀~~

By Carol
at 2016-05-03T14:53

再客訴+1

By Liam
at 2016-05-07T03:53

再客訴！太過分了

By Cara
at 2016-05-10T15:06

再客訴！

By Jack
at 2016-05-12T18:49

真心不懂高傲櫃姐工作態度這麼差不會
幹嘛不辭職

By Xanthe
at 2016-05-16T07:27

推！在客訴一次！

By Hardy
at 2016-05-19T11:13

再客訴一次+1

By James
at 2016-05-21T04:49

再客訴一次!!!

By James
at 2016-05-24T09:08

再客訴一次！！想知道是哪個櫃姐!

By Olive
at 2016-05-25T03:47

再客訴一次

By Olivia
at 2016-05-28T11:45

真想知道是哪個櫃不知道在高傲什麼..
.

By Zenobia
at 2016-05-31T23:36

她是別櫃派來的間諜嗎...

By Valerie
at 2016-06-03T15:23

想知道是哪櫃><

By Lydia
at 2016-06-05T05:00

再客訴一次

By Michael
at 2016-06-07T15:53

哪個櫃啊～??

By Isla
at 2016-06-11T23:05

支持再客訴一次

By Kelly
at 2016-06-16T01:44

再客訴一次啦

By Lily
at 2016-06-21T00:58

再客訴吧!

By Thomas
at 2016-06-24T18:03

再客訴!

By Caroline
at 2016-06-29T02:13

再客訴一次

By Ivy
at 2016-07-02T12:58

再客訴一次+1

By Aaliyah
at 2016-07-06T17:59

再客訴一次，太白目了

By Rebecca
at 2016-07-09T00:56

真假，好兇的櫃姐

By Franklin
at 2016-07-10T04:32

這櫃姐哪櫃的啊..態度有夠差的...

By Una
at 2016-07-11T20:21

推再鄭重客訴一次並且表明不願意再接
到那位櫃姐打來的電話

By Cara
at 2016-07-11T23:46

是我一定再客訴一次！！！

By Faithe
at 2016-07-16T00:47

再客訴拜託!!!

By Linda
at 2016-07-20T07:56

再客訴一次+1！櫃姐行為代表該公司品牌
形象請也要強調給公司知道

By Dorothy
at 2016-07-24T10:49

一定要再客訴一次，都要道歉還講那種話

By Elizabeth
at 2016-07-28T01:55

一定要再客訴一次啊態度那麼差…

By Catherine
at 2016-07-28T14:25

再客訴一次+1

By Dora
at 2016-07-29T18:38

請勸你朋友再客訴一次

By Ula
at 2016-07-31T10:26

再客訴ㄧ次

By Genevieve
at 2016-08-02T15:50

覺得不能接受+1

By Emma
at 2016-08-06T22:16

再客訴一次！

By James
at 2016-08-11T09:49

再客訴+1，求公布櫃點和品牌，防雷

By Dora
at 2016-08-15T21:03

再客訴一次！

By Jessica
at 2016-08-19T19:43

再客訴ㄧ次想知道哪櫃的和櫃姐名防雷

By Hardy
at 2016-08-24T00:20

再客訴一次+1

By Frederic
at 2016-08-24T05:38

在客訴一次告訴客服你在乎的是服務品質而
不是補償這櫃姐也太討人厭

By Ida
at 2016-08-27T20:10

再客訴一次!!!!!

By Enid
at 2016-08-29T04:05

再客訴一次

By Charlotte
at 2016-09-02T15:56

再來一次！！想知道櫃點跟名字！

By Joseph
at 2016-09-06T08:06

想知道是哪個櫃點跟櫃員

By Hardy
at 2016-09-07T16:17

再次+1,根本沒受到教訓吧!想知道是什麼櫃

By Andrew
at 2016-09-10T20:37

再客訴一次

By Agatha
at 2016-09-11T00:14

再客訴一次+1 態度真是令人火大

By Gary
at 2016-09-11T10:49

再客訴一次+1 這態度太差勁了

By Sandy
at 2016-09-13T16:31

這小姐說話白目，這櫃敎育訓練很糟

By Olivia
at 2016-09-15T02:35

確定要買才試色，這邏輯怪怪的

By Edwina
at 2016-09-16T05:14

就是要「確定」適不適合自己才要試色吧
？

By Tristan Cohan
at 2016-09-18T14:01

專櫃賣點之一就是服務

By Eartha
at 2016-09-20T03:05

不然就不需設專櫃請人了啊？

By Leila
at 2016-09-24T02:51

告訴她「因為怕一個服務態度差的櫃姐影響
到一個品牌…為了提升貴櫃服務品質…所以
需要客訴…需要讓貴公司知道為何消費者不
願光臨貴櫃…是因為哪位櫃姐的"良好"服務
品質造就的…所以需要如實反應…」

By Audriana
at 2016-09-28T12:24

再客訴 +1，就是要先確定顏色才會購買啊

By Frederic
at 2016-09-30T23:00

再客訴一次+1 好奇是哪櫃櫃姐想避開雷
區

By Emma
at 2016-10-04T16:23

再客訴ㄧ次爆櫃點和櫃姐名

By Hardy
at 2016-10-06T00:24

再客訴！

By Dinah
at 2016-10-10T01:47

再客訴，第二次態度更讓人不舒服

By Frederic
at 2016-10-14T15:38

不需客訴，太花時間又傷身，不符成本

By Hamiltion
at 2016-10-14T23:02

再客訴！想知道是哪個櫃

By Sandy
at 2016-10-18T08:49

櫃姐有夠白目

By Olga
at 2016-10-22T16:15

也想知道大概在哪不想被雷到

By Hedy
at 2016-10-26T13:32

再客訴一次+1，這不客訴太對不起自己了

By Yedda
at 2016-10-31T01:53

必須在客訴一次!!!這個態度真的....囧

By Franklin
at 2016-11-04T23:27

再客訴一次，告訴公司她又講了什麼話

By Valerie
at 2016-11-07T14:21

好白目的行為應該是故意酸你朋友

By Catherine
at 2016-11-10T23:11

想知道哪個櫃～

By Linda
at 2016-11-15T05:24

真糟糕

By Connor
at 2016-11-19T18:30

想知道哪一個櫃點&奧櫃姐+1

By Emily
at 2016-11-21T03:55

再客訴一次！

By Mia
at 2016-11-23T23:02

拜託再客訴一次!太差勁了

By Heather
at 2016-11-25T16:54

不再客訴ㄧ次!!!!
再才對orz

By Noah
at 2016-11-29T12:13

再客訴一次

By Blanche
at 2016-12-02T14:02

在跩什麼再客訴一次+1

By Belly
at 2016-12-03T03:55

再客訴一次！

By Emma
at 2016-12-04T18:34

再客訴！

By Tom
at 2016-12-04T21:08

再客訴+1 想知道是哪櫃

By Una
at 2016-12-08T12:13

再客訴+n之前有認識的人買到有瑕疵遇

By Jacky
at 2016-12-10T18:51

到不給換新品的店長，找樓管來協調結

By Dorothy
at 2016-12-12T07:40

果他大嗆聲聽說之後他被解雇然後同體

By Lauren
at 2016-12-14T17:20

系的百貨永不接受這個人來站櫃。而且

By Todd Johnson
at 2016-12-14T18:52

樓管因為目睹全部過程大傻眼所以事後

By Erin
at 2016-12-16T06:17

拿禮卷一直要朋友收下當道歉

By Zenobia
at 2016-12-16T23:10

真的遇到不適任的服務人員還是要反映

By Agnes
at 2016-12-20T16:56

再客訴

By Iris
at 2016-12-22T22:11

一臉寫著我欠客訴

By Faithe
at 2016-12-27T21:17

再客訴然後錄音+1

By Gary
at 2016-12-31T13:16

可以告知櫃姐及櫃點嗎

By Mason
at 2017-01-01T12:29

真的很氣才會客訴，當然不會想再看
到她！

By Jack
at 2017-01-05T17:56

再客訴一次我會客訴到我滿意為止

By Eden
at 2017-01-07T20:19

講這句話時我會告訴她我一定會再客訴
你一次

By Agatha
at 2017-01-10T06:20

拜託再客訴ㄧ次！！

By Frederic
at 2017-01-10T11:26

一定再客訴一次+1 態度很不好！

By Regina
at 2017-01-12T19:33

這絕對要再次客訴啊！根本完全不知悔改

By Candice
at 2017-01-15T05:01

欠客速！！！！

By Yuri
at 2017-01-17T19:09

再客訴一次+1

By Quintina
at 2017-01-19T11:32

再客訴一次！講話酸溜溜

By Hedda
at 2017-01-23T04:55

公布櫃姐名字跟品牌！

By Kyle
at 2017-01-27T20:01

公布櫃點&品牌!

By Gary
at 2017-01-28T05:54

再客訴一次

By Erin
at 2017-02-02T02:15

請快點公布該品牌還有是哪個櫃的以及名字

By Adele
at 2017-02-03T11:37

紅明顯至少公佈該櫃姐姓氏留意個資法

By Cara
at 2017-02-05T22:36

補推

By Jessica
at 2017-02-09T11:59

再客訴一次！

By Margaret
at 2017-02-11T07:11

想知道是哪個牌子哪個櫃點!!

By Lily
at 2017-02-11T21:05

再客訴一次！！！！那什麼爛態度啊

By Jacob
at 2017-02-15T00:22

好酸喔她真的知道自己為什麼被客訴
嗎

By Faithe
at 2017-02-17T19:36

想知道哪個櫃！

By Kama
at 2017-02-22T02:51

態度真的好糟啊~應該再客訴。但你朋友電話

By Michael
at 2017-02-22T18:26

櫃姐已經有了，該不會挾怨來騷擾吧~

By Cara
at 2017-02-25T20:12

想知道哪一櫃哪一點！

By Mary
at 2017-03-01T06:35

再客訴一次+1 而且要錄音

By Joe
at 2017-03-04T03:41

他真的很敢耶，根本欠客訴

By Oscar
at 2017-03-04T06:08

不再客訴一次太便宜她了

By William
at 2017-03-07T14:46

再客訴一次

By Blanche
at 2017-03-08T09:01

想知道櫃點

By Elma
at 2017-03-12T07:55

再客訴！！！

By Charlotte
at 2017-03-14T07:54

再客訴+1

By Delia
at 2017-03-19T01:45

一定要再客訴一次..

By Heather
at 2017-03-21T02:20

想知道櫃點耶

By Iris
at 2017-03-24T17:37

再客訴一次+1。白目櫃姐！！！

By Daph Bay
at 2017-03-29T10:11

再客訴幾次也沒差別的感覺+1

By Quanna
at 2017-04-02T05:40

只是想試腮紅花那麼多時間滿累的

By Connor
at 2017-04-04T13:57

請公佈阿～

By Faithe
at 2017-04-05T23:08

再客訴一次+１

By Adele
at 2017-04-07T01:52

欠客訴？

By Caroline
at 2017-04-11T20:43

讓她2016再飛高一點= =

By Edwina
at 2017-04-12T09:23

可以公布櫃點跟櫃姐嗎？

By Emily
at 2017-04-15T04:13

想知道哪櫃+1

By Hardy
at 2017-04-17T15:16

當然是再客訴一次啊!!!!

By Rosalind
at 2017-04-18T07:05

再客訴一次+100 都被客訴了講話怎麼還那
麼白目

By Liam
at 2017-04-20T11:55

再客訴一次+1

By Jacky
at 2017-04-24T17:47

求你再客訴他一次

By Andrew
at 2017-04-25T17:19

災客訴+1，讓她知道她不適合做這行，拯救一
隻迷途大羊
再

By Doris
at 2017-04-29T04:03

再客訴ㄧ次！！真白目的人

By Queena
at 2017-05-03T14:22

再客訴一次 & 公佈櫃點！

By Anonymous
at 2017-05-07T23:50

再客訴一次!

By Kama
at 2017-05-12T22:16

白目公司，誰想給客訴的櫃姐服務，叫經理
來！

By Edward Lewis
at 2017-05-16T19:15

這櫃姐好白目，完全搞不清楚狀況

By Ophelia
at 2017-05-20T20:00

公布櫃點啊怕她？

By Oscar
at 2017-05-22T05:57

再客訴一次！想知道櫃點跟哪位櫃姐...絕

By Zanna
at 2017-05-22T23:23

哪一家啊？爛死了再客訴啊怕她不成

By Irma
at 2017-05-26T10:31

那哪家櫃姐，沒禮貌又白目，自以為幽默
。

By Ula
at 2017-05-29T23:45

太白目了吧，不爽不要做阿，白癡

By Tom
at 2017-05-30T16:06

拜託公布櫃點跟名字

By Kumar
at 2017-06-04T10:48

公布櫃點跟名字+1

By Tracy
at 2017-06-09T06:17

他是不是已經要辭職了啊xd 講話超無腦

By Michael
at 2017-06-11T11:07

同一位才不要

By Ina
at 2017-06-13T02:45

想知道哪一家+1

By Liam
at 2017-06-14T16:06

做服務業的我都覺得太誇張

客訴過後 - 美妝

All Comments

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