忠孝sogo的mac實在太無語 - 粉底

By Andrew
at 2012-10-03T22:15
at 2012-10-03T22:15
Table of Contents
一直以來mac都給我很冷的感覺,但對他家產品還是印象不錯。
這兩天在網上列印了mac粉底試用的兌換卷,網上還特別標注某些櫃點週年慶不能兌換,而sogo是週年慶也可以換,想說明天週年慶會很忙,於是今天去換。
靠櫃後我主動說要換東西,櫃哥也沒看兌換卷,就說換完了。(話說我每次去sogo的mac換東西都換完)一聽感覺很敷衍,於是我接著說不是才9/27才開始換(截至到10/10)10/4-10/8周年慶有些店還不能換。這時,另一個櫃哥幫腔說:因為我們sogo店本來人就很多。
當下感覺蠻差的,因為不是第一次了。(至少5次以上)有這麼巧每次去換不同東西都是換完?那麼不想給顧客試用就不要辦活動兌換。不然給顧客對於品牌很差印象。我想,下次看到網路兌換mac,我也不會想去換了。因為。。不用想也知道。。換完了。
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這兩天在網上列印了mac粉底試用的兌換卷,網上還特別標注某些櫃點週年慶不能兌換,而sogo是週年慶也可以換,想說明天週年慶會很忙,於是今天去換。
靠櫃後我主動說要換東西,櫃哥也沒看兌換卷,就說換完了。(話說我每次去sogo的mac換東西都換完)一聽感覺很敷衍,於是我接著說不是才9/27才開始換(截至到10/10)10/4-10/8周年慶有些店還不能換。這時,另一個櫃哥幫腔說:因為我們sogo店本來人就很多。
當下感覺蠻差的,因為不是第一次了。(至少5次以上)有這麼巧每次去換不同東西都是換完?那麼不想給顧客試用就不要辦活動兌換。不然給顧客對於品牌很差印象。我想,下次看到網路兌換mac,我也不會想去換了。因為。。不用想也知道。。換完了。
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