新光南西店不老實的雅詩蘭黛櫃姐 - 保養

By Catherine
at 2021-10-20T14:51
at 2021-10-20T14:51
Table of Contents
為了讓大家能夠小心避免發生跟我一樣的狀況,
所以就直接發文反推櫃姐才能讓大家注意到有這樣的情形,
如果想知道詳細情形,
可以翻我上篇文章,
這篇主要是告知大家後續狀況,
昨天買完東西回飯店休息時越想越不對勁,
幸好有好心版友把雅詩週年慶DM轉發給我,
早上起床先致電給雅詩蘭黛客服,
我才確認我至少少拿了兩份滿額贈,
後來再打電話去南西客訴,
大約隔了2個小時後就有一位小姐回電給我並詳細了解昨天的狀況,
我猜應該是樓管,
過了一會兒,樓管又再打來致歉,
並說是專櫃小姐疏忽不小心 忘記把滿額贈給我,
我直接回答:應該不是不小心,因為我在離開前跟她確認過2次是否有滿額贈,
她只告知目前有滿3000送200的券,
卻忘了自己櫃上有沒有滿額贈?
樓管說櫃長當時也在場,
所以她記得有這一回事,
我整個問號?
如果櫃長有看到,
為何默許自己櫃上小姐這麼做,
這已經是欺騙的行為了吧?
還是我看起來很好騙,
所以無所謂?
後來回想她在跟我介紹時只顧著推高價位商品,
完全沒有提到任何滿額贈的事情,
是我自己在DM上瞄到的,
是不是蓄意的,
我想只有小姐自己心裡清楚了,
然後我就直接說我要退貨,
無法接受這種A客人滿額贈的行為,
樓管說會協助我做後續退貨事宜並會對櫃姐做出懲處及面談,
這件事也算告一段落了,
但我以後不會到專櫃購買了,
為了這件事我還要再花時間至專櫃退貨,
浪費錢又浪費時間,
也請大家至專櫃消費時要小心核對自己該拿的東西是不是都有拿到,
不要讓自己的權益受損
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Sent from JPTT on my iPhone
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保養
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