關於Giorgio Armani會員制度 - 美妝
By Tom
at 2010-11-11T20:49
at 2010-11-11T20:49
Table of Contents
最近看到美妝版上版友們去GA消費
都有被專櫃人員們慫恿買一萬元加入會員
然後,就會好奇,到底加入會員有什麼好處?
可能因為我前陣子很瘋Giorgio Armani
所以就有一些版友寫信問我到底加入GA會員有什麼好處?
一開始,大概在8月左右第一次被問到這個問題
版友問說,櫃員跟他說買一萬可以變VIP
問我加入VIP有什麼特別的?
當時真的有點納悶,因為在GA消費了兩三年
從來不知道有VIP這回事
當下我只是覺得,感覺是專櫃人員要你多消費,用這種話數來拐
但後來去詢問之後,確實在今年年中開始,GA有了所謂的VIP制度!
這個門檻,也的確是消費達一萬元即可入會
感覺這樣的制度,忽然就變成GA專櫃人員的武器
加上明年GA已確定要漲價
今年下半年專櫃人員好像只要靠"消費一萬元可以入會"
再加上"明年要漲價囉",就吃到很多消費者
(儘管板上抱怨服務態度還是不曾間斷的感覺...)
確實"消費一萬元可以入會"、"明年要漲價囉",這兩句話都沒錯
但還是要提醒大家,不要一時被迷惑了
以VIP制度來說,根本就還沒有很健全
據說目前也是每個月安排免費護膚
(但只不過也是要客人回櫃再行銷的方式)
還是說,已經成為VIP的版友們,目前有接到每月護膚的邀請嗎?
是"護膚",完整的那種,不是只是"體驗"喔!
然後除此之外,幾乎也沒有完善的vip制度
像是累計消費、換東西、或生日禮什麼的
基本上,就好像沒有其他的福利
如果說是長期都可以收到GA的DM,體驗券以及像是雜誌那樣的刊物也算的話
那還真的有點遜.......
又明年確實會漲價,相信週年慶有去新天地的版友
應該都會聽到櫃員們把這句話一直掛在嘴邊
大概就是這樣,只是想說剛好有些版友有寄信來問我GA VIP的事
所以就在這邊發一篇文章講一下VIP制度
但其實有制度也跟沒制度差不多
只是看到有板友發文說櫃員要他消費滿一萬加入會員才能拿sample
看到就覺得這樣的銷售方式實在很糟糕.....
據說現在GA管理人員會看PTT了
單純只是希望我自己也很喜歡的Giorgio Armani能更好
希望能把vip制度建置完善些,也才比較有說服力
也給版友們在GA消費時一些參考。
--
寒武紀 / 新房客 / 香奈兒 / 阿修羅 / 彼岸花
http://www.wretch.cc/blog/Goris
--
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