舒亞實體店面 - 芳療
By Isabella
at 2022-07-23T21:26
at 2022-07-23T21:26
Table of Contents
今天下午去捷運行天宮站附近的舒亞店面買精油,店面不大,但精油種類很齊全,乳香就有
四種,順便聞的胡蘿蔔籽也有兩種。店員沒有招呼的意思,我也樂得自己聞,反正我問問題
她會回答就好。
聞了幾款之後選了原訂要買的乳香,
當下覺得有點淡,以為是樣品量較少,或是聞太多嗅覺疲勞(後來聞了真薰才比較好一點)
,還是選了蒸餾法的索馬利亞乳香。
回到家打開瓶蓋,覺得很淡,再打開塞子直接大口吸,真的很淡。跟用到剩不到1cc的芳療
家乳香比起來,淡很多。
對我來說860元已經算是高價品了,所以還是打去店鋪問看看能不能退貨。店員回覆說因為
有試聞過,理論上除非商品有瑕疵,否則不接受退貨。她服務七年來,也很少遇到不滿意味
道要退貨的(所以我是奇葩?)。
如果真的要退貨,三個工作天內前來店鋪退貨,需要留下名字和聯絡方式,列入黑名單,以
後不再販賣精油給我,免得日後又有退貨問題。並且因為入帳問題,需要電話上馬上決定是
否退貨,日後再到店鋪辦理。
我想一想,乳香快用完了,覺得有總比沒有好,至少還在可以聞的範圍內,所以跟店員說不
退貨了。店員又再重複一次退貨的機制。我再說了第二次我沒有要退貨了,店員又再闡述了
一次退貨事項。事不過三,無奈之下我只好說我不退了,就這樣,掛電話,店員也達到了她
的目的。
實體店鋪因為有鑑賞行為,本來消保法就沒有保障退貨,網路購物則有七天鑑賞期。如果店
家遵照消保法規定的話,反而網購退貨會比較方便。否則就是試聞時要更相信自己的鼻子一
點,今天原本在店面要拿出自己的芳療家乳香比較,無奈瓶子臨時打不開(芳療家唯一的缺
點...),否則大概不會購買。
首次在舒亞消費的經驗,提供給大家。
--
四種,順便聞的胡蘿蔔籽也有兩種。店員沒有招呼的意思,我也樂得自己聞,反正我問問題
她會回答就好。
聞了幾款之後選了原訂要買的乳香,
當下覺得有點淡,以為是樣品量較少,或是聞太多嗅覺疲勞(後來聞了真薰才比較好一點)
,還是選了蒸餾法的索馬利亞乳香。
回到家打開瓶蓋,覺得很淡,再打開塞子直接大口吸,真的很淡。跟用到剩不到1cc的芳療
家乳香比起來,淡很多。
對我來說860元已經算是高價品了,所以還是打去店鋪問看看能不能退貨。店員回覆說因為
有試聞過,理論上除非商品有瑕疵,否則不接受退貨。她服務七年來,也很少遇到不滿意味
道要退貨的(所以我是奇葩?)。
如果真的要退貨,三個工作天內前來店鋪退貨,需要留下名字和聯絡方式,列入黑名單,以
後不再販賣精油給我,免得日後又有退貨問題。並且因為入帳問題,需要電話上馬上決定是
否退貨,日後再到店鋪辦理。
我想一想,乳香快用完了,覺得有總比沒有好,至少還在可以聞的範圍內,所以跟店員說不
退貨了。店員又再重複一次退貨的機制。我再說了第二次我沒有要退貨了,店員又再闡述了
一次退貨事項。事不過三,無奈之下我只好說我不退了,就這樣,掛電話,店員也達到了她
的目的。
實體店鋪因為有鑑賞行為,本來消保法就沒有保障退貨,網路購物則有七天鑑賞期。如果店
家遵照消保法規定的話,反而網購退貨會比較方便。否則就是試聞時要更相信自己的鼻子一
點,今天原本在店面要拿出自己的芳療家乳香比較,無奈瓶子臨時打不開(芳療家唯一的缺
點...),否則大概不會購買。
首次在舒亞消費的經驗,提供給大家。
--
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